The Access to this website and the purchase of any of the articles of Roeht.com involves the reading, knowledge and acceptance of the present General Conditions, in the version published on this website, at the moment the user accesses it. These General Conditions could be modified so as to adjust them to the legislation, so the user should read carefully the present legal warning each time they use the Roeht.com website. If you don’t agree with them we suggest you don’t use Roeht.com
The www.roeht.com company owner is Aranguren Herrera S. y Segura Nadal A. S.I. CIF ES-E71138358 and the registered office is in C/ Paulino Caballero 27, 1º Izq, 31003 Pamplona (From now on Röeht). If you need information or help regarding products, orders, deliveries, returns or any suggestion you might want to make, you can contact us at info@roeht.com
The prices showed in Röeht for E.U. countries include VAT. For now roeht will not provide services in countries outside the E.U., The Canary Islands, Ceuta and Melilla due to their special tax system. If you reside in any of these places and you would like to purchase any of our products you can contact us at admin@roeht.com
You can pay by PayPal or bank transfer.
PAYPAL
PayPal is a company owned by eBay, international leader in Internet payments. PayPal offers total security in payments. Your credit card data will never be revealed to the seller nor will they be available on line. You will not need to provide your credit card data for each purchase. It only requires a user’s name and a pin code to pay on line.
BANK TRANSFER
If you choose a bank transfer as a payment method, you will receive the confirmation of your order and the bank account number where you can make the payment. It is very important that you point out on the subject “order #xxxxxx” as well as your name and surname. The order will not be effective until we have confirmation of the bank transfer. To accelerate the process you can send us an email with the transfer receipt to admin@roeht.com. This payment method is the slowest, so we cannot guarantee our delivery due date.
3 to 5 working days. The delivery due dates indicated are estimated dates and we make every effort to respect them. Nevertheless delays will not imply the cancelation of the order, nor will it grant the right to demand any compensation. In the case that there might be a lack of stock we would immediately contact you to let you know and give you a new delivery due date or if it were not possible to deliver the product we would proceed to cancel the order.
The user acknowledges and accepts all the intellectual property copyright of the contents of this website, its graphic design, texts, images and fonts which are Röeht’s exclusive property, giving us the exclusive use of them.
Röeht is not responsible for the wrong use of the website content. The responsibility is entirely the person’s who accesses the website and uses it.
We are also exonerated from any responsibility for any damages that the user might have due to mistakes or omissions in the information given when it comes from sources alien to us.
Roeht.com includes links to other websites. Röeht will not ever be considered responsible for the content on those websites nor for the measures these websites may have to protect your privacy or your personal data processing.
The existence of a link does not necessarily imply the existence of a relationship between roeht.com and the owner of the website where the link is. Röeht does not necessarily accept and approve of the contents or services on these websites. Röeht will not ever be considered responsible for the content on those websites nor for the measures these websites may have to protect your privacy or your personal data processing.
Röeht is not responsible for the bad use anyone might do with the products purchased on our website, this responsibility being entirely the buyer’s.
Röeht reserves the right to update, modify or eliminate the information on its website and its configuration of presentation any time, without prior notice and without accepting any responsibility for it.
Röeht does not take responsibility for any problems caused by technical problems or computer system failures not imputable to our company that might happen during the connection to Internet, as well as damages caused by others not subject to our control.
Currently, the services provided through our website are given without the user needing to register. Nevertheless Röeht reserves the right to request a minimum registration or another one more thorough to access some services. This registration will be done following the particular conditions of the service or, otherwise, the general conditions of the website. The user is committed to use the webpage according to law and morals, and not to use it for illegal or criminal purposes nor to violate the rights of third parties. At the same time, the user is committed to provide true data. Anyway, Röeht reserves the right, at our discretion and under any circumstance, to cancel, eliminate or ban the use of some or all the services of the webpage to any of its users due to a bad use of the services as mentioned in the General Conditions or in the Special Conditions of each service.
The users guarantee that the personal data given to Röeht are true and are responsible for communicating any change in it. The user will be the only person responsible for any damage, direct or indirect, that might be done to Roeht or any third party due to false, inaccurate, incomplete or not updated data. The user must not include third parties’ data without previous consent according to the present privacy policy, being the sole person responsible for its insertion.
Pursuant to the 15/1999 Data Protection Law, 13th December, Röeht informs its clients that all personal data obtained by means of user registration will be included in a private automated data file under Röeht’s responsibility. The purpose of such data file is to facilitate the processing of orders and to send commercial communications about products and services that could be of interest to you.
Röeht guarantees the security and confidentiality of the provided data. This way we commit to comply with our obligation to keep all personal data secret and to our obligation to keep them and adopt the necessary measures to prevent any alteration, loss and non-authorized treatment or use of the data. Therefore all the information about our clients will not be used for commercial purposes nor will it be transferred to a third party.
The clients will always be able to exercise their rights of access, rectification, cancellation, or objection by written communication to our email address admin@roeht.com or to our postal address Plaza Puerta de Aranguren 11, 5A- 31621 Sarriguren (Navarra). Röeht reserves the right to modify its privacy policy according to our criteria or to changes in the legislation or jurisprudence. If Röeht introduced any modification, the new text would be published on this website, where the user would be able to check the current privacy policy of Roeht.com. Anyhow, the relationship between the client and Röeht will be regulated by the rules in the moment that the client access our website.
Röeht uses cookies so as to offer a more personalized service and to help navigation and make it easier and customised to the user’s preferences. A cookie is a little text file that is uploaded by a webpage server on the hard-disk drive unit of the user. Cookies cannot themselves identify a person since they do not make reference to any personal data and cannot be executed as a code nor can it contain any viruses.
The majority of browsers accept cookies automatically, but it is also possible to change the setup so as not to accept them. In this case the user will be able to navigate, but in order to purchase a product at Röeht it will be essential that the navigator accepts the session cookies, those that exist only while staying at Roeht.com and disappear if the navigator is closed.
In Röeht we are concerned for our clients’ satisfaction. If for any reason you are not fully satisfied, you have a period of seven working days to return the product, having the right to receive a full refund as long as the following conditions are fulfilled.
The products must be returned intact. They cannot be used nor damaged.
The products will be returned in their original packaging.
Previous to the return you will have to send an email to admin@roeht.com so as to receive instructions on how to proceed.
The delivery costs caused by the return will be paid for by the client.
The relationships with our clients, derived from the provision of the services of our web, will be subject to Spanish legislation and jurisdiction and to the courts of the city of Pamplona and their superior courts and the parties expressly waive any other jurisdiction to which they may be entitled. The users of our website are aware of everything explained here and accept it voluntarily. If you want to make any comment or suggestion, you can contact us at info@roeht.com
